Grainger cleaning and cleaning supplies franchise has been selling cleaning supplies for more than 30 years.
Its website says the business has more than 100 locations in New York, Los Angeles, Chicago, Philadelphia and Washington, D.C. Grainger has also sold cleaning supplies to several universities in the United States and Europe.
It has been around since 1997.
On Thursday, the franchisee said its supply chain was in crisis, as its customers were unable to pay bills on time, even though they paid by credit card.
In a statement, the company said the franchise was offering a $25 credit card to those who would not pay their bills on schedule.
Graingers spokesman David Cawley said the company would provide a refund for any customers who did not pay.
“We’ve had a lot of customers that have not paid on time,” he said.
“This has been going on for some time.”
He said he hoped the situation would soon be resolved.
Grainger’s announcement came after a major New York City food delivery service, Lufthansa, also announced on Thursday that it would halt deliveries in the New York area until its financial troubles are resolved.
Lufthsa said its problems were caused by an increased demand from customers.
“We’re taking a hard look at our business model,” LufThansa Chief Executive Heinz-Christian Ströbele said in a statement.
“With our deliveries being based in New Jersey, we cannot rely on a single supplier to get all of our deliveries on time.
We are also seeing increased interest from customers who are trying to reduce costs by buying locally, which is not an option for us.”
The airline is asking customers to return their Lufs to its New York office for a refund, or the company will offer a one-time payment of $15.95, Ströbbele added.
New York City Food Service is also struggling.
A spokeswoman said she did not know how many customers were on waiting lists.
Lufthanese customers in New Yorkers include many in the military, who often do not have a reliable way to pay their grocery bills, according to the New Jersey-based company.
The New York Times, citing a source familiar with Lufa’s finances, reported on Thursday night that the franchise had paid $3.7 million to settle a lawsuit filed by two former employees who said they were fired for not paying the franchise $2.5 million in back wages.
In the New Orleans area, Lidl, the fast-food chain owned by Swedish grocery chain Aldi, said on Thursday it would stop all deliveries of fresh produce in the city and is also closing its restaurants in the state.
It is the latest example of the growing influence of online grocery stores.
At the end of last year, a federal appeals court in Washington, which ruled that a California company had the right to stop delivering goods to the U.S. in response to the Affordable Care Act, struck down that law.
Last month, the Supreme Court rejected a challenge by an online retailer to a ban on selling online.
A New York company called The Home Depot also said Thursday it was suspending delivery in New England.
An online grocery store called Amazon.com is also halting deliveries to Massachusetts, New Jersey and Rhode Island.